Why Creating a User Again After Deletion Using the Open GDPR API Is Not Possible?

Deleted a user through the Open GDPR API and can’t recreate them? Cached data blocks user recreation for 24 hours. Here’s what to know.

Problem

After deleting a user using the Open General Data Protection Regulation (GDPR) API, it is not possible to recreate the same user on the MoEngage dashboard immediately.

Explanation

When a user is deleted using the Open GDPR API, their cache data remains in the system for 24 hours. The user can be recreated only after this 24-hour period has passed.