> ## Documentation Index
> Fetch the complete documentation index at: https://moengage.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting Exceptions

> Fix common MoEngage Android SDK exceptions related to in-app messages, lifecycle, and compatibility.

In this article, we will provide a fix for common exceptions.

# InApps

```text wrap theme={null}
java.lang.UnsupportedOperationException: Library support not found: Image and gif require Glide library.
```

Fix - Ensure you add the glide library dependencies mentioned in [this document](/developer-guide/android-sdk/troubleshooting-and-faqs/troubleshooting-in-app#In-Apps-aren't-rendering-on-the-screen-name-selected).

```text wrap theme={null}
InAppFileManager downloadAndSaveFiles() : java.io.FileNotFoundException: https://campaign-assets-01.moengage.com/inbound/inapp/html_inapp/campaigns/tbsa_02_uat_sit/1712731832516233_r0mai9/17127318325182123_2m2mil/#
```

Fix - HTML template is having some errors related to href links, Fix the template without any errors and you shouldn't see the above error in the logs.

# Lifecycle-process

```text wrap theme={null}
java.lang.NoSuchFieldError: No field Companion of type Landroidx/lifecycle/ProcessLifecycleOwner$Companion; in class Landroidx/lifecycle/ProcessLifecycleOwner; or its superclasses (declaration of 'androidx.lifecycle.ProcessLifecycleOwner' appears in /data/app/~~iQ1qllgGR8saPZQwzjFrZg==)
```

Fix - Ensure that Android core and lifecycle process libraries are compatible. You can find the right lifecycle process library version in the change log for your sdk. - For example - [React SDK changelog](/release-notes/sdks/react-native)